Wastehero
Customer portal

Empower customers with your own customer portal

Give your customers full control with a self-service solution to manage contracts, tickets, orders, and communications — all from one place.

Self-service tickets

Customers raise tickets themselves

Open the portal, pick the service, file the request — done. Routing, classification, and SLA timers start automatically, with no inbox to monitor and no missed messages on the way through.

Customer raising a ticket in the portal
Contracts

Every agreement in one place

Customers see their active contracts, scheduled pickups, billing terms, and history without calling. Updates flow straight from the platform, so what they see is always what's true.

Contract overview in the customer portal