AI-native · one data model · you approve every change
The AI-native operating system for waste operations.
Six systems become one. Routes, fleet, tickets, billing and self-service for municipalities, city companies and haulers — one data model, with AI that proves the hours it saves.
Book a 30-minute walkthrough
Explore the platform
Bring your own tariff or route plan — leave with your own numbers.
Self-service
Order for my containers
+Extra emptying
■Bulky waste
●Add container
✓Repair
✓ Ordered · priced DKK 349 · on tomorrow’s route
AI
Hours given back · this month
612.8 h
Tickets handled today
312
Routes running
27
Containers watched
88,695
05:41FleetContainer at 92% fill — added to today’s route automatically
05:52Route StudioToday’s routes locked — 27 running, −3.4 km vs. yesterday
06:47Live OpsAccess blocked at Søndergade 8 — photo from the cab, customer notified, deviation logged
07:58Self-serviceA customer orders a bulky waste pickup from their phone, priced instantly
07:58AutopilotConfirmation sent, ticket scheduled — zero-touch, by a flow you approved
08:04BillingInvoice line created from the completed pickup — same data model, no re-keying
08:05IntelligenceAsk: “handling time per ticket type?” — answered from live data in seconds
A morning on WasteOS — every event above is one platform doing the handoffs your team does by email today. Faithful recreation on demonstration data.
Trusted by operators and municipalities across the Nordics and beyond
Avfall Sør
Hadeland & Ringerike
Provas
Fredericia Kommune
0
bins under management
0
tickets handled on the platform
0
routes planned on the platform
0
crew hours run through the driver app
0
route scenarios tested before they hit a street
Each customer’s AI learns only from its own tenant’s history.
The problem
Six systems and email. Every handoff leaks money.
Routes here, containers there, tickets in a third tool, SAP for billing — and email holding it together. Every handoff re-keyed. Every report a project.
Today · six systems and email
AMCSroutes
Legacy CRMcustomers
SAPbilling
Fleet spreadsheetvehicles
PowerBIto stitch it together
Citizen portalbolted on
Driver instructionsprinted
Emailfor everything else
re-keyed handoffs · quarterly reconciliation · reports as projects
With WasteOS · one platform
WOne data model. Every workflow.
one record · zero re-keying · reports in seconds
One record, end to end
From a customer’s phone to the driver’s cab — and back as a number you can trust.
One order. Nobody re-keys it. Nobody chases it.
1
Ordered
From the customer’s phone.
Self-service
2
Priced
Instantly, from your tariff.
Products & Pricing
3
Confirmed
Zero-touch.
Autopilot
4
Routed
Into tomorrow’s route.
Route Studio
5
Collected
Three taps in the cab.
Driver app
6
Invoiced
Straight from the stop.
Billing
7
Measured
One number, trusted.
Intelligence
Driver · Route 14
Next stop 3 of 42
Møllevej 12
Bulky waste · sofa + 2 boxes
✓ Done
! Problem
✓ 2 stops done · 14 min ahead of plan
The walkthrough
What you’ll see in your first 30 minutes.
No slideware. Bring your own tariff or route plan.
Book the walkthrough
30 minutes · your data if you want · no obligation
0–5 MIN
Your operation, one screen
5–12 MIN
One order, end to end
12–20 MIN
The AI prices an automation
20–30 MIN
Your own data, live
The operating system
Run it. Serve everyone. Decide with proof.
One data model. A customer’s order, a driver’s stop and an invoice line are the same record.
Run
The operation
Everything the depot lives in.
Route 1427 of 42 stops doneon time
TicketExtra emptying — assigned2 min ago
InvoiceLine created from stopauto
Serve
Everyone around it
Orders arrive structured, not as voicemail.
CustomerBulky pickup orderedfrom phone
DriverStop done — photo attachedin cab
HaulerJob accepted & settledsame flow
Decide
With proof, not PDFs
AI that shows its receipts.
Ask“Handling time per type?”3 sec
AutopilotPromised 34 h → measured 36 hledger
ScenarioGlass route: −418 km/quartertested dry
The core operation
We run the waste domain — not a field-service clone with a skin.
Extra emptyings, missed collections, waste schemes, shared collection points — first-class objects, not custom fields on someone else’s CRM.
For municipalities & city companies
Run the schemes. Prove the service.
Waste schemes per propertyShared collection pointsMitID self-serviceDeviations + paper trailHauler settlementEU reporting
For haulers & private operators
Win the route economics. Keep the margin.
Trade-waste agreementsSkip hireFewer kilometresDriver appSubcontractorsOne price engine
The flagship modules
One platform. Every job in the building.
Complete on their own. One product together.
Plan, optimise and stress-test routes against real scenarios — before a single truck moves. Fewer kilometres, same service.
5,000+ scenarios tested7.8M bins · 154,000+ routes planned · 98,400+ crew hours
Mines your tickets for routine work, automates it with your approval — and keeps a ledger of promise vs. measured outcome.
862 h/month potentialpriced from one tenant’s own history — not a benchmark
A catalog you can read, price rules that explain themselves, one engine pricing everything from first quote to invoice line.
Most specific wins. Every time.explainably — on your own tariff, exceptions included
Ask your operation anything in plain language; set threshold alerts; get reports from live data — not last quarter’s export.
Answers in secondsfrom the same data model everything runs on
Bring haulers and subcontractors into the same flow — assignments, proof of service, hauler prices and settlement without the email ping-pong.
One flow, every partymunicipality, operator and hauler aligned on the same record
CRM & Customer Management
Every property, contact, agreement and subscription in one view — with the full service history behind every address.
One truth per addressproperties, property groups, contacts, agreements & tickets
Live Operations
The control center for today: routes in motion, deviations, missed collections and alerts — handled while they’re still today’s problem.
Exceptions surface themselvesdeviations, route problems & alerts in real time
Self-service & Driver app
Customers — residents and businesses — order and track from their phone; drivers navigate, complete and document from theirs.
No swivel-chair workan order becomes a stop becomes an invoice line
Not a mockup
The live product, unretouched.
A running tenant on demonstration data — 131,765 live tickets on the board: scheduled collections, orders and open cases.
Pulse on a live tenant — and the governance panel: “What Autopilot is allowed to do: 33 approved actions”. Anything touching money or mass messages always waits for a human.
The automations estate — live flows with plain-language triggers, state and run health, on the platform’s standard tables.
See this tenant live — book the walkthrough
Same product, your data on the call.
And the rest of the building
Everything in the box.
The day-to-day machinery is already in the platform.
Billing & invoicingbilling runs, debtor exports, hauler settlement
Weights & fractionsfraction types, container types, weight data per stop
Deviations & exceptionsmissed collections, access problems, contamination
Project managementplan and track rollouts & campaigns with your team
Shared servicesshared collection points with members, roles & access fees
Skip hireorder, place, exchange and collect skips end to end
Commercial collectiontrade-waste agreements, schedules & pricing
Collection calendarspublished per property, synced to every change
Fleet managementvehicles, shifts & the shift planner
Containers & assetsevery bin, its location, its history
IoT fill-level sensorsmeasured fill, not guessed schedules
Notifications & SMSmessage flows to customers & drivers
Customer portalself-service for residents & businesses, secure login
Driver navigation appturn-by-turn collection for every driver
Haulers & contractorsthird parties inside the same flow
Users & access controlroles & permissions per module; every action attributable
Analytics & reportinglive dashboards on the data model; EU & municipal reports are a query, not a project
Master-data syncnational property registries (e.g. Matrikkel) kept current
Open APIs & exportsevery object readable over an API; full export, any time
ERP coexistencedebtor & ledger exports — your ERP stays the ledger
AI-native, not AI-flavoured
AI suggests. You approve. It proves it.
Not a chatbot. The AI works your data, goes live only with your approval, and is measured in a ledger nobody can edit.
Suggests with receipts
Mined from your own operation, with the evidence attached.
You approve
Money and mass-messages always pause for a named human.
Proves it worked
Promise frozen at go-live, measured next to reality.
Ask · the question is parsed by AI; every number comes from a deterministic replay of real events.
Seen enough to be curious?
30 minutes, your own data if you want, no slideware.
Book the walkthrough
From self-serve to enterprise
90% out of the box. The last 10% built for you.
Need something the platform doesn’t do yet? We build it into the product — same codebase, behind your feature flag. Days, not quarters. Never a fork.
Routes✓ on
Tickets & CRM✓ on
Billing✓ on
Customer portal✓ on
Driver app✓ on
Fleet✓ on
Reporting✓ on
Intelligence✓ on
The workflow only you need✓ Your feature — live behind your flagrequested Monday · shipped Thursday
Flip the switch — that’s the last 10%, live behind your flag.
Bring us your hardest requirement
The one your last vendor said no to.
The partnership
We’re not done until your team doesn’t need us.
We sit with your people, on site — module by module, or the full transformation. Done means your users run it without us.
Week 1 · depotWalked the morning dispatch with the team — route board photographed, pain listed.
Dispatcher“If the route board dies, I’m in.” — it died in week 3.
Migration nightMaster data first, then every ticket — reconciled before we said “done”. Trucks ran all week. ✓
Driver trainingIn the cab, on the route — not in a classroom.
Sign-offCustomer service ran a full day solo. That was the acceptance test. ✓
Exit planFull export tested on day one — they stay because it works.
A rollout, week 1 to sign-off — this is what “on site” means.
Born in the field
Born in the sensor world. Now hardware-agnostic.
We started with fill sensors in bins. Today WasteOS speaks to whatever your fleet already carries — and turns it into visibility, fewer complaints and cheaper routes.
Fill sensorsRFIDGPSWeighbridgesLoad cellsTelematicsCameras
More visibility · fewer complaints · lower cost per stop
Stop reconciling. Start operating.
Bring your noisiest ticket queue and watch WasteOS run it end to end. If it doesn’t show you something new about your own operation, the coffee’s on us.
30 minutes · your own data if you want · no slideware · no obligation.
Prefer email? hello@wastehero.io
Book your 30-minute walkthrough
Opens your email with everything pre-filled — nothing is sent behind your back.