Wastehero
Operations

The ultimate waste management platform

Automate, optimize, and scale your waste operations with the all-in-one software built for efficiency and growth.

Ticket automation

Automate, assign, and optimize with ease

Move repeatable work off email and spreadsheets. Configure assignment rules, communication triggers, and escalations once — then let tickets flow to the right team, at the right time, with the right context attached.

Workflow automation rules editor
Export & import

Scheduled and customized data sheets

Build the report you actually need. Pick the fields, the format, and the cadence — WasteHero delivers clean Excel, CSV, or BI‑ready extracts to your inbox or data warehouse on schedule.

Customizable export and import data sheets
User management

Elevate collaboration to the next level

Give managers, drivers, office staff, and customers each a workspace tuned to their role. Permission‑aware views and configurable workflows keep everyone aligned without overloading anyone.

Role-based user management
Communication

Centralize all your communication

App, email, customer portal, citizen self‑service — every conversation lands in one ticketing system, with the full context of the container, route, or invoice it relates to. No more lost threads.

Unified communications inbox
Alerts

Stay informed in real time

Drivers, dispatchers, and customer service all see what's happening as it happens. Route deviations, missed lifts, in‑cab navigation updates, and SLA breaches surface instantly so issues never escalate quietly.

Real-time operations alerts