Customer management
Every customer, contract, and case in one place
Keep properties, contracts, and service history together, and handle every request without switching between systems. WasteHero gives your office and field teams one shared record for every customer.
Customer records
Every customer, contract, and case in one record
Keep properties, contracts, and service history together. Handle requests, log interactions, and resolve cases without switching between systems or losing context.
Communication
Centralize all your communication
App, email, customer portal, citizen self-service — every conversation lands in one place, with the full context of the container, route, or invoice it relates to. No more lost threads.
Role-based access
A workspace tuned to every role
Give managers, drivers, office staff, and customers each a view tuned to their role. Permission-aware workflows keep everyone aligned without overloading anyone.
