NewWays™ - The Ultimate Waste Management Platform
What's in the core package?
Ticket automation
Workflow Automation - Automate, Assign, and Optimize with Ease
Seamlessly automate your workflows, assigning tasks and optimizing operations to boost efficiency.
Transform your business with fully customizable workflow automation. Set up automated task execution, define communication rules, and streamline the assignment process—all designed to improve performance and scale your operations effortlessly.
Export & Import
Scheduled and customized data sheets
Easily export data to Excel or Business Intelligence systems with fully customizable fields and formats. Schedule automatic data extractions and send them directly to stakeholders—keeping everyone up-to-date in real time without manual effort.
User management
Elevate Collaboration to the Next Level
Customize workflows for each stakeholder in your waste management system—managers, drivers, customers, and office staff—to streamline tasks and boost efficiency. Organize teams and enhance collaboration effortlessly with NewWays™
Communication
Centralize All Your Communication
Manage all employee and customer interactions seamlessly with the WasteHero ticket system. Handle communications across multiple channels—app, email, customer portal, and more. Centralize notes, assign tasks, and keep everything organized in one place for easy access.
Alerts
Stay Informed in Real Time
Get instant updates with WasteHero's real-time alerts. Keep teams and drivers informed on task progress, ticket updates, and route changes—fully integrated with In-Cab Navigation for seamless communication on the go.
Ticket Management
Ticket types are customized tasks or workflows that can be configured to handle communication, automation, or whatever your daily operations include.
Remove manual workflows with automation. The flexible ticket system allows to define rules for each ticket status
All tickets and automation are updated across all WasteHero SaaS offerings in real time. For example, a ticket for extra emptying can be automated and scheduled to be attached to the next available vehicle with an optimized route.
Ensure communication is 100% trustworthy with targeted and automatic responses to your daily operations and workflows. Implement and feel quality and satisfaction increases.
Pricing and Billing
The pricing system allows users to configure contracts, fees, and one-time payments. The different types of pricing can can connected to tickets or workflows.
Gather all your client's contracts, basic fees, and one-off payments in a single application with WasteHero CRM
Customize your routine workflows with multiple prices in a single template. You can attach basic ongoing fees, one-off payments, and agreements to a single template.
Workflows
Enjoy automated communication, workload, task management, and pricing with NewWays.
Workflows can be set up to handle everything with one click, from ordering a ticket to optimizing the next available route, forwarding a confirmation email, and everything in-between until billing.
Customize your solution
As the core application, the NewWays Platform is required to be used. Connect the other WasteHero offerings to streamline your operation
It is easy to change workflows, processes, tickets, or other configurations directly in the NewWays Platform without external help or development.
The NewWays is designed and developed to operate external solutions and tools. So, fear not if you have already implemented critical or necessary tools.
