One unified system to connect your city.
Districts, schemes, crews, and citizens on one platform. Plan the service, follow the day as it happens, and answer the council from a record where every number is traceable.
One question from the council, five systems to answer it.
How many missed collections in the north district last month, and what did we do about each one? Today that answer lives in contractor reports, spreadsheets, and phone logs. WasteOS keeps the whole service on one record, so the answer is a lookup, not a project.
A solution uniquely built for your city
WasteHero’s modular platform is customized to the specific needs of your city, ensuring smoother operations and better experiences for both your teams and citizens.
One place for teams and citizens
The platform centralizes the entire waste management value chain, from self-service portals to efficient customer service, data collection, and reporting, all in one place.
Connects to what you already run
User-friendly tools that simplify daily operations, with open integration standards for seamless data flow, so you connect effortlessly to your existing digital ecosystem.
The whole service, from citizen request to council pack
Three capabilities that tie the citizen, the crew, and the council to the same record.
Make everyday life better for teams and citizens
Citizens order bins, report a missed collection, and follow the answer in one self-service portal. Each request lands as a case on the address, not a note in someone’s inbox, and the citizen is notified when it is resolved, without a phone queue in between.
Flexible route planning for a cleaner city
WasteHero adapts to your city’s unique needs, offering both static and dynamic route planning. Plan, adjust, and optimize routes for residential, industrial, and on-demand collections, and while crews run them, the board shows every district’s day as it happens.
Every number in the council pack traces to a record
When the council, an auditor, or a journalist asks, the answer is not a reconstruction. Every collection, ticket, and change is logged as the work happens: who changed what, when, and why. Reports are built from that record, so you can stand behind every figure in them.
What the platform guarantees
No projected savings on this page. These are properties of how WasteOS is built, and the outcome numbers that matter will be modelled on your own districts in the demo.
The practical stuff
What municipal teams ask before they move a service onto WasteOS.
Can we use the data in a tender or procurement process? +
Does it work with our current fleet and contractors? +
How is citizen data handled? +
How fast can we get a first district live? +
Bring one district.
We’ll set up a slice of your own addresses and schemes and show you the service board on your own data before you change anything.
30 minutes · your own districts · no slides · no commitment.
Prefer email? hello@wastehero.io