Run the whole operation on one record.
WasteOS runs routes, live operations, tickets, billing, CRM, and inventory on a single data model. When something happens in the field, every module already knows: no exports, no re-keying, no version five of the spreadsheet.
The same job is entered four times before anyone gets paid.
A routing tool, a spreadsheet, a billing system, and an inbox, each holding its own version of the truth. Every handoff between them is a person re-keying data, and every re-key is a chance for the versions to drift apart.
One record behind every module
Every customer, contract, container, and case lives on one record. Handle requests, log interactions, and resolve cases without switching systems or losing context.
A workspace for every role
Managers, drivers, office staff, and customers each get a view tuned to their job. Permission-aware views keep everyone aligned without overloading anyone.
Nothing escalates quietly
Drivers, dispatchers, and customer service see what is happening as it happens. Route deviations, missed lifts, and deadline risks surface while there is still time to act.
The platform work you stop doing by hand
Four capabilities that carry the day-to-day: work routed by your rules, conversations on the record, and the numbers where you need them.
Work flows to the right team without a forward chain
Move repeatable work off email and spreadsheets. Configure assignment rules, communication triggers, and escalations once, then let tickets flow to the right team, at the right time, with the right context attached.
Every conversation lands on the record it belongs to
App, email, customer portal, citizen self-service: every conversation lands in one queue, with the container, route, or invoice it relates to already attached. No more lost threads, no more asking the customer to repeat themselves.
The report you need, on the schedule you set
Pick the fields, the format, and the cadence. WasteOS delivers clean Excel, CSV, or BI-ready extracts to your inbox or data warehouse on schedule, and bulk imports come in the same way: mapped once, reused every time.
Decisions you can defend to councils and customers
Track volumes, costs, and service levels as they happen. Build the dashboards your team needs and answer the hard questions from collection data, not recollection.
Six modules, one data model
Each module stands on its own. Together they read and write the same record, so the handoffs between systems stop being anyone’s job.
Plan against the real estate
Plan collection schemes and optimize routes against the same containers and contracts the rest of the platform serves. The optimizer proposes changes; a planner approves them.
The day, as it happens
Dispatch, track, and replay the shift in real time. What the driver logs in the cab is on the record in the office, without a phone call.
One queue for everything
Every request, complaint, and task in one queue, routed by your assignment rules, with the container, route, and contract already attached.
Invoices from the record
Prices come from the contract on the record. Services performed in the field become invoice lines without re-keying.
Every customer, one place
Every customer, property, contract, and interaction together: the same record every other module reads.
Every asset, one register
Every bin, container, and asset in one live register, updated as the field scans, swaps, and services.
Adopted module by module, not big-bang
You do not have to switch your whole operation in one weekend. Start where it hurts most; everything you add later plugs into the same record.
Import
Bring your registers, contracts, and customer lists in from spreadsheets and the systems you run today. We map them to one record together.
Configure
Set your areas, fractions, schemes, and assignment rules. The platform runs on your rules and your terminology, not ours.
Run in parallel
Keep your current process while your team works in WasteOS. Compare the record against the ground until you trust it.
Extend
Add the next module when you are ready. It reads the record you already built, so there is no second migration.
What the platform guarantees
No projected savings on this page. These are properties of how WasteOS is built, and the outcome numbers that matter will be modelled on your own data in the demo.
The practical stuff
What operations teams ask before they move onto the platform.
Do we have to take the whole platform at once? +
What does it take to migrate from our current systems? +
Who owns the data in WasteOS? +
What does the AI change without asking? +
See one event cross your whole operation.
Bring a real week: a request, a route change, an invoice. We’ll show you how it runs on one record before you change a thing.
30 minutes · your own operation · no slides · no commitment.
Prefer email? hello@wastehero.io