Driftsledelse
Features & add-ons
Operation Management
Waste management software for operations management and route planning.

Automate and optimize daily operations effortlessly
Automate collection routes while optimizing based on economic, environmental or service parameters to meet your organizational KPIs with modern-day waste management software from WasteHero.
Manage incoming inquiries from citizens and drivers with ease and assign them to the next best route for fast resolution times.
Get a comprehensive visualization of the information crucial to your daily operations for complete control and speedy decision making.
Add-ons for Operation Management
Choose from our list of add-ons to boost functionality
Ensure containers are collected within a specific time window.
Are there containers within your project that need to be picked up at a specific time? Do you prefer to skip the morning traffic when collecting containers in built-up areas? Container Time Windows remove the guesswork in your route planning to ensure containers are collected in the specified time window, in the most efficient way possible.
The time window add-on complements projects that have containers:
- in business or industrial areas which have set opening hours
- in built-up areas affected by heavy morning traffic – get in early to avoid sitting bumper to bumper!
- which are part of business agreements where they must be picked up during a specific time period.
Simply enter the time window that a container should be collected, and our routing engine takes care of the rest!
Set available times for drivers to visit depots and disposal locations.
You may be limited to the hours in the day that you can touch base back at the depot or visit a waste disposal facility. Create available time windows for locations within your project so you’re always in the right place at the right time.
Simply enter the time window for each location and our routing engine takes care of the rest.
Define a limit for the distance of individual collection routes.
Hate refueling mid-route? Fuel tanks with limited capacity can quickly cause routes to become inefficient if drivers must divert from their routes to refuel. Avoid this completely by setting a maximum distance not to be exceeded on each route.
Define a limit for the total distance of collection routes in a day.
Depending on any legal constraints, contract constraints or union regulations you operate under, there may be a maximum allowable distance your drivers can collectively travel in one day. Easily take these constraints into account by setting a maximum distance not to be exceeded for all routes within one day.
Define a limit for the total weight that can be collected per route.
Haulers can face steep penalties for failing to comply with the legal weight limits of their vehicles. Besides the hefty fines, driving an overloaded vehicle puts the safety of drivers at risk. By defining the total weight limit that can be collected per route, you can maximize how long a vehicle can be on the road before returning to a waste disposal point. This keeps drivers and other motor vehicle users safe and avoids the risk of fines for carrying too much waste.
Simply enter the total allowable weight to be collected per route, and the routing engine will consider this constraint when generating routes.
Routes are optimized to avoid right turns wherever possible.
Applicable for countries that drive on the left side of the road.
Driving a garbage truck through busy streets can be stressful, particularly when you consider making a right turn across traffic in a bulky vehicle with a heavy payload! With right turn avoidance, routes may be longer in duration, yet drivers reduce their chances of accident and avoid wasting fuel whilst sitting idle waiting for traffic lights or a gap in traffic. Our routing engine will generate paths where right turns are avoided unless necessary. Simply enter the total allowable weight to be collected per route, and the routing engine will consider this constraint when generating routes.
Routes are optimized to avoid left turns wherever possible.
Applicable for countries that drive on the right side of the road.
Driving a garbage truck through busy streets can be stressful, particularly when you consider making a left turn across traffic in a bulky vehicle with a heavy payload! With left turn avoidance, routes may be longer in duration, yet drivers reduce their chances of accident and avoid wasting fuel whilst sitting idle waiting for traffic lights or a gap in traffic. Our routing engine will generate paths where left turns are avoided unless necessary.
Routes are optimized to avoid U-Turns wherever possible.
Making a U-Turn on a busy street in a garbage truck is not only difficult and sometimes dangerous for the driver, but also a surefire way to block traffic and cause congestion. This option is recommended for projects with drivers that operate within busy city areas or narrow streets. Make life easier for your drivers and help to keep them safe and out of the way of regular traffic with U-Turn avoidance. Our routing engine will generate paths where U-Turns are avoided unless necessary.
Routes are optimized to avoid reversing wherever possible.
Most drivers spend very little time in reverse gear, yet it is one of the largest contributors to accidents that demand costly vehicle repairs after a collision with a building, object or vehicle. In the worst cases, it could be a pedestrian that the driver couldn’t see. The lack of visibility in a large commercial vehicle means that even the most careful of drivers can have difficulties when reversing. For safety and ease of operations, routes can be optimized to make a turn or drive around the block instead of reversing.
Assign pre-planned breaks to drivers on route.
Taking breaks during long collection routes is important to keep your drivers safe and at their best, but it can be complicated for route planners to know when the best time is to schedule a break. With the driver breaks add-on, route planners simply outline the length and number of breaks required for a driver. These breaks will then be inserted into the route plan at the most optimal time. It’s also possible to activate a timer for breaks, so drivers know when it’s time to get back on the road.
Share workload equally between multiple drivers.
It’s the goal of any route planner to schedule routes that consider the shortest route at the lowest price, and this is exactly what our routing engine is built to do. However, for waste collectors with multiple drivers in their fleet, this isn’t always practical.
In this case, you can switch off the default and switch on workload balance. Here, you have the option to share the workload between multiple drivers based on the duration of the route or the number of stops. There’s no need to spend time figuring out how to balance the workload between drivers yourself. With the workload balance add-on, allocating routes equally between drivers is as simple as one click – and our routing engine takes care of the rest.
Monitor vehicles and the drivers onboard in real-time.
Live monitoring of route progression shows where drivers have been, their current position, and where they’re going – all in real-time.
With simple colour coding to interpret the status of live routes, route planners get an overview of daily operations and can easily visualize which drivers are on time and who is behind schedule. This provides complete confidence to edit routes, add extra stops, and assign urgent enquiries to the best suited driver in a matter of seconds.
Add short descriptions to containers to assist drivers in the field.
Following a collection route should be easy. Searching for a container is not!
With container descriptions, planners have the option to label individual containers with a short text that will be shown to drivers on the navigation app while they’re following their route. Drivers save time following comprehensible routes and stay safe by understanding whether they should be particularly careful at a container site.
This option is recommended for projects that include containers in confusing or hidden locations, surface containers on wheels, or any situation that requires the driver to be cautious during collection.
Import historical container weight data and capture ongoing weight data.
With great information, comes great route-ability. The more information provided to the routing engine, the more optimized the route will be. Importing historical weight data via the platform and capturing container weight data after each emptying through the driver app helps the routing engine predict the best collection schedule, based on waste generation patterns. This is achieved without the use of a fill-level sensor.
This data is stored and managed within analytics, allowing planners to receive infrastructure recommendations based on weight information for further optimizations of the waste collection process.
This option is recommended for projects where the vehicle is fitted with an axel loader to measure container weight. Note that it is also possible to integrate axel loader data through third-party integration.